Wink Eyelash in New York, New York

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• C. Brown

  Posted Feb, 15 2019

  I learned about wink through a promotion that groupon offered. I followed all required steps to redeem the offer and secure an appointment. However, a day before my appointment I was contacted and asked if I could reschedule. How inconvenient!! My first thought was to just cancel and request a refund through groupon but I decided against it because I was having my lashes done for a special occasion. But I should have followed my first instinct!
  The day of my appointment arrives and I arrive at the location to find that entering the facility was going to be a little difficult because the doorbell was broken. I waited a little while and was able to gain access when a delivery person exited. Once I arrived upstairs at the WINK office doors I spoke with the receptionist. The receptionist briefed me on their process and had me choose the length of the lashes I preferred. Then I waited for quite a long time. Once I was called I was ushered into a brightly lit room full of customer on various tables around the room having their lashes done.
  The technician that I had definitely needed additional training. After the process was completed I definitely felt like I could have done better attempting the process on myself. I have had my lashes done in the past but this was definitely my WORST experience. My eyes were sore and red after the process was completed. Also during the installation process the adhesive solution dripped in my eyes and caused them to burn. I had to have the technician stop several times due to irritation and a burning sensation.
  I would never return to this place no matter how good the offer because I value my eyes and want to maintain my ability to see.

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